Handling Difficult Conversations is topic of November 6 Training Session

One of the most dreaded job tasks a manager has is confronting an employee regarding inappropriate behavior, poor performance, or even bad body odor. As much as we’d like to avoid these, handling difficult conversations effectively, is a critical skill that every people needs to be effective.

Join the IPMA-HR Oregon Chapter for this short but powerful session and learn how to handle these types of difficult conversations.

The training will cover:

·        Listening Skills to diffuse defensive behaviors
·        How to begin a difficult conversation
·        How to provide effective feedback that is specific and measurable
·        How to prevent yourself from getting hooked off the subject and to avoid arguments
·        How to use and work through a problem solving and conflict resolution process

If you’ve never experienced the engaging, enlightening and humorous presentation style of Lenny Borer you are in for a treat! Lenny will be presenting his signature training, “Handling Difficult Conversations” with us on Friday, November 6, 2015 at the Tualatin Police Department.

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Regular Seminar Training Sessions return to Wilsonville

Because of renovations in city facilities in Tualatin, the chapter has reserved the Wilsonville Training Center of Clackamas Community College for the May, July and September training sessions. The training seminars will be in Rooms 111-112 at the Wilsonville Training Center, Clackamas Community College, 29353 SW Town Center Loop East, Wilsonville.

The site is easily accessible off I-5 and parking is free.  Seminar dates  for May, July and September are listed the upcoming events page.

Registration Open: IPMA Competency Training

In partnership with Metro and Multnomah County, IPMA-HR Oregon Chapter is offering a 4-1/2 day IPMA Certified Professional (CP) certification program and certification test. This is an internationally recognized public-sector HR certification program.  Space is limited.  This will be the only IPMA Competency Training being offered this year in Oregon so don’t miss your opportunity.  Be sure to sign up quickly once registration is opened.

Mark your calendars with the following dates, and register now.

Program Dates:
October 11 and 25, 2013, full days
November 8 and 22, 2013, full days
December 6, 2013, half-day certification test

Multnomah County
Portland, Oregon

Registration Fees:
Early Bird – By September 6, 2013
$500 for IPMA-HR Oregon Chapter Members
$575 non-member (includes chapter membership)

After September 6, 2013
$550 for IPMA-HR Oregon Chapter Members
$625 non-member (includes chapter membership)

Download registration form [PDF]


Followup on “Giving and Receiving Feedback” Seminar

To follow up on the “Giving and Receiving Feedback” seminar on Friday, September 14, we are listing books and resources mentioned:

*         High Conflict People in Legal Disputes, by Bill Eddy

*         Mistakes Were Made (But Not by Me), by Carol Tavris and Eliot Aronson

*         Emotional Intelligence, by Daniel Goleman

*         Imagine, by Jonah Lehrer

*         http://mediadecoder.blogs.nytimes.com/2012/07/30/jonah-lehrer-resigns-from-new-yorker-after-making-up-dylan-quotes-for-his-book/

Board adopts revised scholarship program for 2012

Led by Professional Development director Karol Ford, the Oregon chapter IPMA-HR Board at its regular  on September 14 adopted revised scholarship program guidelines for 2012.  The new guidelines are available and are now in effect.

Go to the Scholarship program tab to see the scholarship program description, and download the scholarship application form if interested.



March 8 Seminar Postponed – to be Rescheduled

Chapter President Andrea Villigrana sent the following e-mail to Chapter members: “It has come to our attention that several other events have been scheduled for March 8, 2012, the date of the next IPMA-HR Oregon seminar.  We would like everyone to have the opportunity to attend HR: A Valued Partner in Succeeding Today, and will reschedule this training for a later date – most likely in May.  Please accept our apologies for the late notice.”

Please check our events page for the rescheduling.

Training Schedule Announced

Greetings members and friends,

It is a new year for the IPMA-HR Oregon chapter!  Fall is upon us, school is in session, and it’s time for us all to dust off our learning hats.  This October we will be offering a great session on Understanding the Origins of Conflict, Communicating Expectations, and Managing Behavior.  Jill Goldsmith, Workplace Solutions Northwest, will deconstruct the six stages of unproductive conflict and define and explain productive communication to foster a culture of clear communication and accountability.  This will be a very informative and practical session for our members and for managers alike.  This is our first session for the 11-12 year and we hope to see a great turnout.  Mark your calendars for the morning of Friday, October, 14, and encourage others within your organization to attend.  Event details and registration are attached.

This year we will be offering a couple of half day sessions to cover more complex subjects.  Below, you will find the seminar lineup, brought to you by several returning board members and a few new board members:

FRIDAY, OCTOBER 14, 2011: Understanding the Origins of Conflict, Communicating Expectations, & Managing Behavior

NOVEMBER 10 – Building & Maintaining Relationships with Union in tough Economy

JANUARY 12 –Classification and Compensation

MARCH 8 –Strategic Planning and Strategic Business Partnerships

APRIL 12 – The Bermuda Triangle – ADA, FMLA, and Workers’ Compensation

JUNE 14 – 7 Habits of Highly Effective People

Also, the board has been discussing methods to reach our members and potential members outside of the Portland-Metro area.  We will provide more information as we design that program.

I look forward to seeing you at the October event!


Andrea Villagrana
President, IPMA-HR Oregon Chapter

Early Registration for WRIPMA Conference Extended

You can still take advantage of discounted registration fees until the Western Regional IPMA-HR Conference begins April 27 in Portland.

Confirm your plans now as you won’t want to miss this line up of keynote speakers and break out sessions. Whether your area of interest is diversity, recruitment, classification/compensation or positioning HR to provide strategic leadership in your organization this conference has session for you. Plus choose from 2 preconference sessions. One on auditing the personnel policies and another on framing and conducting a classification/compensation study.

Register for the conference [This link takes you directly to the Western Region conference registration site]

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Effective Organizational Communication Presentation Materials

Does it seem that you’re hearing the general public complaining more about “government?” This change the public’s attitude increases the importance of effective organizational communications within local government agencies. Leadership needs to pay greater attention to the frequency, the content, and the method of communicating with agency employees more now than every before. Developing and honing some basic and proven communications tools, competencies, and processes will be required by all levels of the leadership team in order to meet the communication needs of the employees in this dynamic environment.

This was the topic of the chapter’s November 18 breakfast workshop, conducted by Chapter Board Member Rob Koch. For the benefit of those chapter members unable to attend, Rob has made his presentation (PowerPoint) available. The presentation may be downloaded using the link below.

Download presentation

Oregon Chapter Hosts Western Region Conference April 27-29, 2011

See the conference save the date flyer for April 27-29 in Portland.

If you are a chapter member and would like to volunteer to help at the conference, please contact one of the chapter board members.


IPMA Oregon Chapter
Serving Oregon and Southwest Washington
Solutions for Public HR Excellence